Team Scorecard

The Broadly App allows you to quickly see your Broadly results at any time!

The Team Scorecard gives you the ability to monitor your team's performance (based on customer satisfaction) over the last 30, 60 and 90 days. This report will show you how many customers are associated with each team member, and how many of those customers are promoters (thumbs up) or detractors (thumbs down) of your business.  

To populate the Team Scorecard, invite your team to use the Broadly App (under Settings), then associate each customer who has been added into the App with an Assisting Team Member.

You can access the Team Scorecard by clicking on Reports in your menu bar and selecting Team Scorecard. Then choose the time period of 30, 60 or 90 days at the top of the screen to generate this quick report.

*For questions about how the Score is calculated, please contact us at support@broadly.com or 800-727-0445.